Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

Google, as a third party vendor, uses cookies to serve ads on your site.
Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.
Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

App Permissions

Contractor Foreman typically does not require any private information to be collected from you.  When private information is requested, it is to improve your user experience.

  • Location: Used to show the current location when you clock in or change a project.  Use of this feature is based on your company requirement.
  • Contacts: Used to allow you to import contacts from your phone into Contractor Foreman or export contacts from your phone into Contractor Foreman.
  • Camera: Used to take photos or attach files from your gallery to a module (such as an Estimate).

What do we use your information for?

Contractor Foreman uses the following frameworks to help us identify which features/buttons are used the most, which steps are causing bugs, and how we can improve our system.

1. Fabric & Crashlytics https://try.crashlytics.com/terms/privacy-policy.pdf
2. Mixpanel – https://mixpanel.com/legal/privacy-policy/
3. CleverTap – https://clevertap.com/privacy-policy/

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://contractorforeman.com/refund-policy/.

Your Consent

By using our site, you consent to our website policy outlined on this page.

Authorized Access

Time is money and if you have a question or a problem, you want resolution now – not days later.  To ensure that we are able to provide prompt support to answer questions specific to your data, our support team may find it necessary to access your account remotely.  By using our system, you are agreeing to allow our team to access your account when necessary to provide assistance on your behalf.  Our customers find this very convenient as it prevents us from having to schedule a meeting days later to review the issue with you through your computer.  If you do not agree with this service benefit, please do not register for an account.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Scheduled Training Cancellation Policy

We want to see you succeed and to help do so, we provide each customer with a number of free trainings based on the plan and duration selected. (See training hours provided here)  Customers can schedule a free training training to go over Contractor Foreman and answer any questions and to see how it will help their company save time and money.  Training and support is only provided to individuals who are listed as an Active User on their company account.  The training must be scheduled on our website.  We realize that stuff comes up and if you have a training currently scheduled with us, please give us at least a 12-hour notice if you need to reschedule so that we can open the time-slot to other users who need help now. If a training is not cancelled or rescheduled and you do not show up for it, a $125 “No Show” fee will be applied. Our goal is not to charge you, but to help make sure you are trained and that others have the opportunity to fill your slotted time if you are unable to attend. If you schedule a training, keep it or reschedule at least 12 hours in advance.

Partial Payments

To help ease the financial impact and to allow more customers to take advantage or larger plans, we allow payments to be split on all 10 user and Unlimited user 1-year and 3-year plans.  The terms are below.

1-Year Plan Terms (Must not exceed more than 2 payments across 30-day period with first payment taking place once the account is active.  The first payment must be at least 50% of the total.  Customer can define which day the remaining payment (within 30-day period) will be billed.)  If specific dates/amounts are not defined by the customer, the payment will be split into 2 payments at 50% with the first payment being on day 1 and the final payment on day 30.

3-Year Plan Terms (Must not exceed more than 4 payments across 60-day period with first payment taking place once the account is active.  The first payment must be at least 35% of the total.  Customer can define which day the remaining payments (within the 60-day period) are billed.)

NOTE:   If specific dates/amounts are not defined by the customer, the payment will be split into 2 payments at 50% with the first payment being on day 1 and the final payment on day 30.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Contractor Foreman
PO Box 911
Forest City, NC 28043
support //at// contractorforeman.com